Integrating Jotforms with DocuSign

  • Profile Image
    austinpick
    Asked on June 09, 2020 at 12:22 PM

    Hi there, 


    1. I've built a simple form to test Jotforms and DocuSign integration. However, when I try to sign the form via the DocuSign widget, I get the following error:

    Something's Wrong.
    Please click here to try again.
     
    Please advise!
     
    2. My hope is to create online forms via Jotforms, and then have them move through a DocuSign sequential routing workflow to collect the needed approvals/signatures. Is this possible, or does the Jotforms DocuSign widget only allow for a single signature?
     
    Thanks for your help with this!
     
    Austin
  • Profile Image
    VincentJay
    Answered on June 09, 2020 at 03:09 PM

    I checked the form and the widget is not yet authenticated. Could you please connect the DocuSign to your form?

    1591729752gaccde.png

    After that, please try it again and let us know if you need further help. Thank you.