Link will not work in text

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    CreekviewDental
    Asked on June 09, 2020 at 12:57 PM

    We sent out a mass text via Weave to our patients with this link. When they try to open the link they receive an error message saying the connection is not pricate and that the website may be impersonating "getw3v.com" to steal your personal infrmation.

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    Patrick_R
    Answered on June 09, 2020 at 04:12 PM

    Hello! The error that you're seeing is not related to JotForm. The Jotform link that you specified is a secure (HTTPS) link. Also, the domain getw3v.com (regarding which your clients are seeing the error) is weave.com's domain. looks like they're masking Jotform links before sending it via their text service.

    Please get in touch with Weave's support regarding this.
    Thank you!