Why are my forms disabled?

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    Asked on June 09, 2020 at 03:19 PM

    I recently created two forms and had them embedded into my website as well as into my google page and Facebook page. I did not realize it, but somehow my form has been disabled and I was wondering what I need to do to fix this. Thank you

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    Answered on June 09, 2020 at 08:51 PM

    I can see your account has been suspended due to the form "Hadley, Cook, and Quillen Car Insurance" which was marked as phishing suspicious, we understand this may not be the case with you; however, as your form offers insurance and asks for sensitive data, may you please provide a proof of your business? 

    This will help us to verify your activity and lift the suspension. Feel free to provide any links to pages and in case you need to attach documents, please email to support@jotform.com using this ticket ID on the subject: 2378285 

    Let us know on this ticket once you've sent the email, so we can check it. 

    Looking forward to your response.