Not receiving password reset email.

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    Michael Truong 
    Asked on June 09, 2020 at 07:03 PM

    I'm trying to reset my password but I haven't verified my account yet. I've tried the recommended method but am not receiving any email about this yet. 

    Please help me fix this issue.

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    Jed_C
    Answered on June 09, 2020 at 11:22 PM

    Unfortunately, I don't see an account registered under your mntruong19@yahoo.com email. Kindly share to us your account username or email so we can check.

    Looking forward for your response.