Account Blocked

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    Thijs 
    Asked on June 09, 2020 at 07:20 PM

    Please unblock my account. When I try to login I get the following error: 

    Account Suspended

    Your account has been suspended by our phishing prevention system.

  • Profile Image
    Jed_C
    Answered on June 09, 2020 at 11:26 PM

    Your form has violated our terms. It is not allowed to create login forms per our terms.

    As per our terms of use https://www.jotform.com/help/8-Terms-of-Use:

    Collecting Sensitive Information. You may not use the Jotform Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of Jotform, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    We need to delete the form so we can reactivate your account. Please confirm if you have read and agreed to our terms.

    Looking forward for your response.