Photos not sent as attachments in email

Hi there,

I was wondering why when photos are uploaded to a form, they're not seeing as an attachment in an email? This was happening, but now it isn't. I have enabled the feature, so I am just wondering why it has stopped happening.

Thanks

Hello,

Please note that we recently had an update, wherein if the attachments are over 5 MB in size, they will not be sent as attachments, but you can see them as links on the notification emails.

Upon checking your form, I could see that the combined size of all uploaded photos was 11 MB.

The photos will only be shown as downloaded links on the notification email.

I hope this answers your question.