What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform not working

    Asked by ScooterGuy on July 05, 2013 at 05:24 PM

    you can go online and ill out the form but it is not sending any notifications.  Plus when you try to look at submissions, there is none showing.


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    Answered by ScooterGuy on July 05, 2013 at 05:31 PM

    additional information: all my submissions are missing from my multiple forms.

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    Answered by KadeJM on July 05, 2013 at 05:55 PM

    Hi, we're very sorry about the problem this has caused you and several other members. We experienced a slight problem with our Notification System as of earlier today and are developers are working to get it fixed asap for everyone. So for now it is recommended that you use the default noreply@jotform.com with the reply-to setting under it set as your email until it's resolved.

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    Answered by MarilynLitt on July 06, 2013 at 10:07 AM

     NOT A SLIGHT PROBLEM!  Crippling to us!  Why was the thread with my comment deleted or is that anotherslight problem?  www.jotform.com/answers/237957-Email-notifications-suddenly-stopped will not load?

    Busiest day of the year and our e-mail stopped!!!!!!!!!!  We are paying hundreds for this.  Unbelievable.