Firefox security issue

  • Eurofins
    Asked on June 10, 2020 at 6:56 AM

    A recurrence of a previously raised security issue with loading a form in Firefox, can you cast some light on the problem?

    Page URL: https://www.eurofins.com/biopharma-services/adme/contact/
  • Vanessa_T
    Replied on June 10, 2020 at 9:09 AM

    I assume this is related to your previous post in the link below:

    https://www.jotform.com/answers/1926312

    I checked your form using FireFox and could not see an issue:

    Firefox security issue Image 10

    As with your previous ticket, can you please try accessing your form using a different network? The issue might be isolated with your internet service provider.

    If changing your network fixes your issue, you can also share to us a screenshot of the error and some details of your ISP so we can forward it to our backend team in case it needs further checking to prevent it from happening again.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)