It seems now you cannot change which group a user gets added to in your list

  • astonward
    Asked on June 10, 2020 at 9:52 AM
    It seems now you cannot change which group a user gets added to in your list based upon one of their answers in the form? (i.e. answer x goes to group 1, answer y goes to group 2). This assignment of a user to a group based on an answer was incredibly useful but now it is not flexible as it adds someone to a group regardless and you have to use the Jotform-own tick box (and the related text).
  • Ivaylo JotForm Support
    Replied on June 10, 2020 at 10:24 AM

    Are you referring to adding Mailchimp subscribers to interest groups?

    If so, you can either select the groups yourself or let form users select their groups. So, you can let the subscribers select their groups. Each group category must be mapped to a JotForm field. This field must produce a value or values that match the names of groups under that category.

    You can also check and follow this guide:

    https://www.jotform.com/help/543-Adding-Mailchimp-Subscribers-to-Interest-Groups


  • astonward
    Replied on June 10, 2020 at 10:29 AM

    Hi yes I am, however I do not want to let people select their own groups as our mailchimp database is categorised using a private system. 

    Surely it would be better if the integration allowed you to add to one or more groups based on certain criteria - this way we can also have our own unique opt-in question. For example we have a single choice field with yes/no and it would be useful to be able to set a 'rule' where only if they answer 'yes' will they be added to the group.

    Another example is that we have someone completing a form indicating what type of person they are (in our case amateur golfer or professional golfer) - so again it would be much more useful to be able to add them to one group 'x' based on selecting amateur golfer, or group 'y' if selecting professional golfer.

  • Bert_A
    Replied on June 10, 2020 at 12:12 PM

    Hi @astonward,

    Actually, with this option to add the MailChimp subscribers to interest groups, you can either select the groups yourself or let form users select their groups.

    Please see our complete guide below on how to set this up.
    https://www.jotform.com/help/543-Adding-Mailchimp-Subscribers-to-Interest-Groups

    Let me know should you have further questions.