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meaganmelissarnAsked on June 10, 2020 at 11:37 AM
Twice now I have had a customer submit an order, and several hours later a duplicate order comes through. My customers did not submit a second order,
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roneetReplied on June 10, 2020 at 1:07 PM
You could add a Captcha in the form so that even if the user clicks the submit button twice it won't trigger the submission twice.
Also, could you please delete the notification email and add a new one to see how it goes.
Thanks.
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meaganmelissarnReplied on June 12, 2020 at 6:28 PM
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Vanessa_TReplied on June 12, 2020 at 9:27 PM
Since your last question is of a different topic, I have moved it to a separate ticket and will answer you in the ticket link below:
https://www.jotform.com/answers/2386545
As for adding captcha, please see this guide: