What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Out of space

    Asked by helenmanson on July 06, 2013 at 12:33 AM
    Hi I got an email that I am out of space already ? But I have removed most f the forms on my backend how come it does not decrease the the space used ?Pls advise Tnx
  • Profile Image

    Answered by khrisell on July 06, 2013 at 02:28 AM


    Kindly logout from your account and clear your browser cache and cookies and login back again.. Check if you can see the change on your account. I will go ahead and clear all form form caches aswell on our database.

    If problem persists kindly let us know.

    Thank you.