Limit of views

  • Derawi
    Asked on June 10, 2020 at 12:49 PM

    Hello,

    I have got a message that we exceed or limit of views. This is basicly not possible because we are not working with so many people. I would like to have an explanation of this. We have subscribed 8 people in the form. We are using this for maybe 2 weeks. It is not possible that we already viewed the form for 14k times!

  • Kevin Support Team Lead
    Replied on June 10, 2020 at 2:54 PM

    Apologies for the inconveniences caused. 

    I see a difference on the number of views showing up on your account usage and the Form Analytics too, I've reduced the counter for now. If you continue experiencing the issue, let us know. 

    Thanks.