What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving notifications...

    Asked by himansshuhsingh on July 06, 2013 at 03:57 AM



    I am not able to receive any notifications from forms on my emails..


    please help me about this

    Page URL:

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    Answered by dinesh-it on July 06, 2013 at 07:19 AM

    Hi, Sorry for the inconvenience caused.

    I checked our Mail logs and Bounces lists - No issues for your email.

    Only thing is, In your notification I suggest you to set the Sender Mail ID as noreply@jotform.com

    1. Select Mail Alerts, Select your Notification

    2. Click on Reply-to and Recepient Settings Button.

    3. Now change the Sender Email to noreply@jotform.com


    this will solve the issue in most of the case.

    Let us know if you still have the issue.

    Thank you.