What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Don't recieve submissions by email

    Asked by bangtya on July 06, 2013 at 04:06 AM

    Hi,

    I have problem for 2 last submission don't recieve by email at my blogspot.

    My blogspot is www.iklantambora.web.id

    http://www.jotform.com//?formID=31184390850453

    Page URL:
    www.iklantambora.web.id

    Submissions email JotForm problem www
  • Profile Image

    Answered by dinesh-it on July 06, 2013 at 07:31 AM

    Hi, Sorry for the inconvenience caused. I searched our mail Logs about your mail ID and I found that the last mail was failed. 

    Please refer this Guide: How to setup email alerts to prevent email bouncing related issues

    And I also Suggest you to set sender Email as noreply@jotform.com in your notification.

    1. Goto Email Alerts, Select your notification.

    2. Click Reply-to and recepient Settings Button.

    3. Change the Sender email ID to noreply@jotform.com

    This will solve your problem.

    If you still have any issue, please let us know.

    Thank you.