What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cant log in

    Asked by Burgertogo on April 29, 2011 at 10:28 AM

    I have an account.. Burgertogo@gmail.com

    I can NOT log in this morning..

  • Profile Image

    Answered by DanielGriffin on April 29, 2011 at 10:54 AM

    Hi Burgertogo,

    It looks like you are logged in now.  The message you posted shows your login name.  I checked to see if you have another account from the same IP address but for some reason your IP is not listed.  Are you using some type of web anonymizer software? 

    Please let me know what you see when you click on the "My Forms" button and we'll try to get to the bottom of this for you.  Also please check if cookies are enabled in your browser.
    Thanks,
    Daniel