How to organize for sub users to download all attachments

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    itisec
    Asked on June 10, 2020 at 04:20 PM

    I would like to know, how to organize for sub users to download all attachments, for every submission with zip file?



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    jonathan
    Answered on June 10, 2020 at 08:03 PM

    Hi,

    Can you please clarify first which sub users you were referring to.

    I reviewed your account/username itisec  but sub users feature is not enabled as it is not an Enterprise account.

    I can only assume for now that you were referring to the submission Uploads on your form.

    Currently there is no option to organize the submission files download per sub users. The download link will only always be sent to the account email.

    Let us know if you need further assistance.

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    itisec
    Answered on June 11, 2020 at 02:21 AM

    Hi, I need to download attachments for one submission at once (as Admin, and as user). How to organize that?

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    Sonnyfer
    Answered on June 11, 2020 at 05:05 AM

    Hi there - You can include a PDF copy of the submission on your Notification Emails and Autoresponder.

    1591866279restosds.png

    Guide: How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications 

    Give it a try and let us know if you need further assistance.

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    itisec
    Answered on June 11, 2020 at 07:50 AM

    Hi Sonnyfer, 

    It is only attach generated PDF, but I need to include attached files also. How to do it?

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    Sam_G
    Answered on June 11, 2020 at 09:03 AM

    Hi Itisec,

    You may use the Attach file option on the email notifications.

    You need to go to Settings > Autoresponder > Advanced tab > Attach a file.

    15918805036.11 attach file.png

    Guide: https://www.jotform.com/blog/attach-files-to-autoresponder-emails/

    Let us know if you need further assistance.

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    itisec
    Answered on June 11, 2020 at 07:09 PM

    Hi Sam_G,

    I don't need to attach specific file, I need to receive attached files which are attached in submission form.

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    Sonnyfer
    Answered on June 11, 2020 at 09:08 PM

    Thanks for clarifying.

    For the admin copy (Form owner), you can enable Send Uploads as Attachment from the Notification's ADVANCED tab.

    1591923950yesdsds.png

    However, such a feature is not available for the Autoresponder (Submitter/User) as they are the ones who uploaded the files.

    Hope this information helps.