How to download entire form, including text and headers?

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    PetsInFocusPhoto
    Asked on June 10, 2020 at 05:08 PM

    Hello! I need to know how to download the entire submission as my form has a contract as well as payment, and I need to print it all for it to be a legal document. When I download the submission to my form titled "Limited Session Release and Agreement," I only get the technical details of my client's payment. But the signature is for the contract, which does not show up when I download the submission for this form and I'm not sure why. I am not downloading the simple invoice. When I download my other form, I am able to see the contract as well as the signature. Please help! Thank you!

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    Jed_C
    Answered on June 10, 2020 at 09:06 PM

    Kindly provide with more details so we can provide you an appropriate solution.

    If you are referring to downloading your submissions, please refer to this guide https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF.

    Looking forward for your response. 

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    Michelle
    Answered on June 10, 2020 at 09:19 PM
    Hello! I need to know how to download the entire submission as my form has a contract as well as payment, and I need to print it all for it to be a legal document. When I download the submission to my form titled "Limited Session Release and Agreement," I only get the technical details of my client's payment. But the signature is for the contract, which does not show up when I download the submission for this form and I'm not sure why. I am not downloading the simple invoice. When I download my other form, I am able to see the contract as well as the signature. Please help! Thank you!
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    Jed_C
    Answered on June 10, 2020 at 10:35 PM

    To download all, go to submissions page > Click on the gear icon > Select the "Show headers and texts" option.

    1591842841show_header.png

    Then click on the PDF button to download it as PDF.

    1591842920pdf_button.png

    Kindly try that and let us know how it goes.

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    PetsInFocusPhoto
    Answered on June 11, 2020 at 01:12 PM

    Thanks Jed C, that works! When I hit the "download PDF" button, it still just pulls up the invoice but I clicked "Print" and then saved that as a PDF, and I can get it all. Appreciate your help!