What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email blocked

    Asked by swaz on July 06, 2013 at 09:36 AM

    all addresses blocked, asked to contact Jotform. Fix provided previously not working. Anything else?

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    JotForm Support

    Answered by EltonCris on July 06, 2013 at 11:42 AM


    I checked your Email Alerts and I don't see any Notification created for your form? Did you removed it? Kindly review it.

    Also, if you could provide to us the email address in question, we can check it in the bounce list.

    We'll wait your reply. Thanks!

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    Answered by swaz on July 06, 2013 at 01:44 PM

    Thanks mate, I tried a few times and cancelled everything. I read somewhere else that my problem might be that my address is on the bounce list. Thanks for your assistance, the team is doing a great job.

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    JotForm Support

    Answered by jonathan on July 06, 2013 at 10:38 PM


    Your account  email address is not in our bounce list. It should be fine to add notification email into your form.

    Hope this help. Infom us if you need further assitance.


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    Answered by Swaz on July 07, 2013 at 10:13 AM

    Cheers mate, could you remove my email address from the post? The IT guys will freak out if they see that it was posted...

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    JotForm Support

    Answered by Welvin on July 07, 2013 at 11:03 AM

    Done! :)