Wordpress embed form is stuck on please wait.

  • LaserGenesis
    Asked on June 10, 2020 at 5:30 PM

    Hi,

    I created a medical history form for my website. However, when I fill it in and test it out it keeps saying Please wait. It never submits the form.

    Can you help me out? Thanks

    http://lasergenesiss.sg-host.com/appointments/

  • Jed_C
    Replied on June 10, 2020 at 9:49 PM

    Kindly edit the iframe embed code and replace the following:

    sandbox="allow-scripts"

    to

    sandbox="allow-forms allow-scripts"

    Sample screenshot: 

    1591840050My form is not submitting    G Screenshot 10

    1591840130view source lasergenesiss Screenshot 21

    I hope this helps. Let us know if you have any questions or if you need further assistance. 

  • LaserGenesis
    Replied on June 10, 2020 at 10:15 PM

    Hi, thank you for the prompt response. I did as you said and I got he form on the page but its super long and it is making the page super long as well. How can I make it so that the client can view it either after clicking a button or make it so that the frame is a certain size and to view the rest of the form they have to scroll down. 

    Thank you for your help! Really appreciate it :)

    1591841569Screenshot 2020 06 10 22 Screenshot 10

    1591841626Screenshot 2020 06 10 22 Screenshot 21

    1591841662Screenshot 2020 06 10 22 Screenshot 32

  • Jed_C
    Replied on June 10, 2020 at 11:31 PM

    I'm not sure I understand your question. Are you trying to stretch the form height? You have to locate the code where you embedded the form and increase its iframe height.

    1591846270form height Screenshot 10

    Find the embed code and replace the height, see if that works for you.

  • LaserGenesis
    Replied on June 11, 2020 at 10:34 AM

    Okay, got it. Thank you!

    Also, is there a way for me to download a fillable PDF form after I have created one from scratch? 
  • Jimmy_D
    Replied on June 11, 2020 at 11:12 AM

    I have moved your last question to a separate thread to avoid confusion. I will answer you here shortly.- https://www.jotform.com/answers/2383026

    Thanks