Uploading fillable pdf

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    kriselvidge
    Asked on June 10, 2020 at 07:07 PM

    If a survey participant completes a survey offline in the fillable pdf, is it possible to upload the completed pdf to compile with the online survey results? Or do they have to be entered manually? Hoping not because we have a very long survey :)

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    Vanessa_T
    Answered on June 10, 2020 at 11:07 PM

    Unfortunately, the only way to be able to accept offline submissions is using the mobile app:

    How-can-I-use-JotForm-Mobile-Forms-without-internet-access

    It is not possible to submit a fillable PDF without internet connection.

    For reference though, can you please share how are you filling out the fillable PDF?

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

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    kriselvidge
    Answered on June 11, 2020 at 12:32 AM

    Thank you for the response. The survey participant would email the completed pdf version of the survey to me. Is there a way for me (with internet connection) to upload this to my online form?

    1591849885screen shot 1 cropped.png

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    Vanessa_T
    Answered on June 11, 2020 at 01:52 AM

    If I understand what happened correctly, you have downloaded the PDF Form in here: https://www.jotform.com/pdf-editor/201180598566058

    Then you've sent that to your customers to fill out, for which they email you the filled out file afterwards.

    If this is the case, please note that your customers themselves or anyone (including you) can submit the fillable PDF as long as it is opened using the Adobe Acrobat Reader.