Can't seem to be able to type in one of my text fields in Input Table

  • Profile Image
    epcpdstinfo
    Asked on June 10, 2020 at 08:49 PM

    I'm using the Input Table widget and am using multi type field option.  One Text field has calculation to add up all Cost rows for that column.  The other Text field is for entering a name but the cursor doesn't seem to allow data entered.  I find that if I hit the key about 50 times, finally I can type something in the field.

  • Profile Image
    Kiran
    Answered on June 10, 2020 at 11:49 PM

    @epcpdstinfo,

    As we check your form on a Chrome browser on a Windows PC, it seems to be working fine at my end as well.

    159184717420200611_091541.png

    Please get back to us with the OS and browser being used as requested by @Amjad so that we can check further and assist you.

    Thanks!

  • Profile Image
    epcpdstinfo
    Answered on June 11, 2020 at 11:08 AM

    I'm using Edge with Windows OS.  Thanx

  • Profile Image
    Niko_N
    Answered on June 11, 2020 at 11:50 AM

    Greetings,

    I've tested your form using Edge browser and was able to replicate your issue. However, reason behind that issue seems to be your conditional logic, because as I disable them form works without any issue.

    Could you please share with us the logic you want to define for that table (i.e. what calculations you want to perform using table cells and where display result) so we can suggest relevant conditional logic that will fix that issue.

    We're looking forward to your reply;

    Thank you in advance!

  • Profile Image
    epcpdstinfo
    Answered on June 11, 2020 at 12:30 PM

    I'm attempting to add up the cost columns and place total in subtotal field, which will probably end up being the Final Total as I don't think I need the Tax field.  I then intended to add in the Paypal widget for payment. Thanx   

  • Profile Image
    FelipeSantana
    Answered on June 11, 2020 at 01:23 PM

    Hello @epcpdstinfo,

    Thank you for the clarification of your requirements.

    As my colleague has mentioned, it seems that it is the conditions on your form that are causing the issue with your input table.

    If you are trying to perform calculations on your input table then I do suggest that you utilize the Form Calculations widget instead. You will need to assign calculation values to your table and then utilize the widget to run a calculation for the total on the table.

    Then, you will also need to pass on that total price into your payment integration so that your form respondents can make the correct payments.

    I will go ahead and list a few very helpful user guides below to assist you with this task:

    How-to-Perform-Form-Calculation-in-the-Input-Table-Field

    How-to-Pass-a-Calculation-to-a-Payment-Field

    Mastering-Payment-Form-Integrations-with-JotForm

    Please utilize the links above to get you started on this process and if you require any further assistance feel free to reach out, we will be happy to help.

  • Profile Image
    epcpdstinfo
    Answered on June 11, 2020 at 01:49 PM

    Please note that the Calculation widget is already in use for the Subtotal field.  That is why you are able to see a total in the field. Are you not seeing the calculation widget??

  • Profile Image
    epcpdstinfo
    Answered on June 11, 2020 at 01:58 PM

    I think I've got it.  I removed the form calculation entries and using the calculation widget entries that I had set.

  • Profile Image
    FelipeSantana
    Answered on June 11, 2020 at 02:09 PM

    Hello @epcpdstinfo,

    My apologies for the confusion. Yes, I do see that you are already using the Calculations widget in the Subtotal section.

    You can now use that subtotal to pass into your payment integration for your users to make payments. The user guide I provided above will assist you with that. How-to-Pass-a-Calculation-to-a-Payment-Field

    After testing your form once again, it does seem like the calculations are working correctly. Please let us know if you have any further questions or concerns.