Im not getting email notifications

  • MWDhealth
    Asked on June 10, 2020 at 9:21 PM

    Im not getting the email notifications when someone submits a form. 

    Did I set it up correctly? What could be the issue? 

  • Vanessa_T
    Replied on June 10, 2020 at 11:50 PM

    I assume this is the form you are referring to, https://form.jotform.com/201617466867061.

    I checked the email history logs and can see notification emails are sent.

    How-to-View-All-Your-Form-Email-History

    Im not getting email notifications Image 10

    Kindly check your spam/junk folder and if the issue persists, please check this guide to troubleshoot why you are not receiving the emails:

    Why-Am-I-Not-Receiving-Email-Notifications