• Profile Image
    Asked on July 06, 2013 at 10:40 AM

    i try to jotform to my web pages   e

    theren is a problem

    i take mesage  mail adres bloced    

     can you help me pls

  • Profile Image
    Answered on July 06, 2013 at 03:29 PM


    Please accept our sincere apologies for the inconveniences caused. We have a problem with our Mail System that caused this email blocking to happen. Our developers are now working on this issue, and they're doing their best to fix this ASAP.

    For now, please switch your Email Notifications and Autoresponders to our recommended sender:

    Note: You can still use custom email as Reply-to Email. 

    For Email Notification, set it like this:

    For Auto Responder:

    This will switch the sending method to another source, and it is supposed to be more reliable. 


    If you have another email address as the form recipient, please let us know as well so we can check and remove them from our bounce list.

    Thanks for understanding.