What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please accept our sincere apologies for the inconveniences caused. We have a problem with our Mail System that caused this email blocking to happen. Our developers are now working on this issue, and they're doing their best to fix this ASAP.
For now, please switch your Email Notifications and Autoresponders to our recommended sender: firstname.lastname@example.org.
Note: You can still use custom email as Reply-to Email.
For Email Notification, set it like this:
For Auto Responder:
This will switch the sending method to another source, and it is supposed to be more reliable.
If you have another email address as the form recipient, please let us know as well so we can check and remove them from our bounce list.
Thanks for understanding.