What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ileti@sandaltur.com

    Asked by sandaltur on July 06, 2013 at 10:40 AM

    i try to jotform to my web pages  www.sandaltur.com   e mail@ileti@sandaltur.com

    theren is a problem

    i take mesage  mail adres bloced    

     can you help me pls

    Page URL:
    www.sandaltur.com

    JotForm problem www
  • Profile Image
    JotForm Support

    Answered by Welvin on July 06, 2013 at 03:29 PM

    Hi,

    Please accept our sincere apologies for the inconveniences caused. We have a problem with our Mail System that caused this email blocking to happen. Our developers are now working on this issue, and they're doing their best to fix this ASAP.

    For now, please switch your Email Notifications and Autoresponders to our recommended sender: noreply@jotform.com.

    Note: You can still use custom email as Reply-to Email. 

    For Email Notification, set it like this:

    For Auto Responder:

    This will switch the sending method to another source, and it is supposed to be more reliable. 

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    If you have another email address as the form recipient, please let us know as well so we can check and remove them from our bounce list.

    Thanks for understanding.