What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our Email is Blacklisted. Please Help!

    Asked by orlandosdetailer on July 06, 2013 at 02:26 PM

    IT @ Jotform,

    Please remove orlandosdetailer@gmail.com, these forms are crucial to my detailing company. Please help! We are a small business! Call me if you have any questions. 407.490.1254.

    Thanks,

    Justin Martin

    Orlando's Finest Details

    www.orlandosdetailer.com

    407.490.1254

    Page URL:
    www.orlandosdetailer.com/car-detailing

    email problem JotForm www thanks
  • Profile Image

    Answered by jeanettebmz on July 06, 2013 at 10:53 PM

    We are currently experiencing some issues with our email notification system,  which makes your email address to end up in the bounce list. Our developers are working hard to get this resolved as soon as possible.

    You can read the complete details about this issue in our support forum page: http://www.jotform.me/answers/

    I've checked the email address listed above and is not in our bouncing list.

    As adviced in our main page, please make sure that you use noreply@jotform.com as the sender email address.To prevent this issue.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/16265_noreply.png

     

    Let us know if the issue persists with other forms of yours.