Showing out of storage space.

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    Asked on June 11, 2020 at 09:20 AM

     I also checked and I am having trouble linking my account ( to the agency's account. It is showing that I am out of storage space (see below). I am not sure if that is the reason why the changes I am making to the Jotform are not publishing live.

    1591876487Jotform Plan.PNG

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    Answered on June 11, 2020 at 09:33 AM

    We apologize for the inconvenience. 

    Upon checking, there were files in this form that was still assigned to your ihcdacommunications account. Since the form is stored in IHCDA, I went ahead and moved the file association to IHCDA.

    The upload storage count has now been corrected. Let us know if you have any questions or if you need further assistance.