Payment intergration: Cannot add Paypal account in my Form

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    mr.adolph.joseph
    Asked on June 11, 2020 at 09:44 AM

    To whom it may concern:


    I attempted to add my Paypal acct to a form, I followed the steps to initialize it and it said successful, however it still showed the box instead of the button. I want to list the products and such. Please advise, thank you. 

    P.S. the tutorial video was not helpful, I had to figure it out myself. 

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    Patrick_R
    Answered on June 11, 2020 at 10:39 AM

    Hello Joseph!

    - I attempted to add my Paypal acct to a form, I followed the steps to initialize it and it said successful, however it still showed the box instead of the button. I want to list the products and such. Please advise, thank you. 

    I've just checked your three forms, I didn't find Paypal integrated in any of these forms. Anyways, please make sure that after you successfully "connect" your Paypal account in the Form, scroll down and press "SAVE", this will save your integration information for the Form.

    Example (with screenshot): https://www.jotform.com/answers/2378543-The-PayPal-module-keeps-disconnecting-from-my-form/

    I hope this helps. In case of any issues, feel free to get back to us.