The form doesn't show items anymore

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    Thebiryaniph
    Asked on June 11, 2020 at 10:07 AM

    Hi Guys, 

    So i have another situation out of no-where. The form doesn't show any content after the information section. Please check this for us. Attached is the screenshot showing the same. 


    Regards 

    1591884394Screen Shot 2020-06-11 at 22.0

  • Profile Image
    Jovanne_A
    Answered on June 11, 2020 at 10:41 AM

    Hi, thank you for reaching out to us.

    As per checked on your form, conflicting custom CSS rules were added to your form that resulted to hide the product section. I have cloned your form and disabled all the custom CSS rules and the products are showing:

    15918863722.gif


    For now, kindly disable all the custom CSS codes and check if the products are showing.

    Let us know if the issue still persists. 

  • Profile Image
    Thebiryaniph
    Answered on June 11, 2020 at 11:28 AM
    Custom Css were introduced by your colleagues to make the form boxes bigger to accommodate the drop menus. I am still not able to access the form. It show it blank.
    ...
  • Profile Image
    Jovanne_A
    Answered on June 11, 2020 at 12:04 PM

    Hi, thank you for your prompt response.

    Can you please try to insert this custom CSS:

    .form-product-item > .form-product-item-detail {

        float: none; }

    .form-product-description {

        margin-top: 5px; }


    Here is a guide on how to inject custom CSS codesHow-to-Inject-Custom-CSS-Codes


    Let us know if that works for you.

  • Profile Image
    Thebiryaniph
    Answered on June 11, 2020 at 12:28 PM
    So this worked but only for couple of items and not for all.
    Below attached is the screenshot
    ...
  • Profile Image
    Jovanne_A
    Answered on June 11, 2020 at 12:38 PM

    Hi, for some of the hidden items, you can set the Show Subtotal on Form to YES in order to show all the products by default.

    15918934986.png


    Let us know if you need further assistance.