What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I reply to submissions?

    Asked by signaturemusicdesign on July 06, 2013 at 03:11 PM


    I am trying to respond to a submission and I keep getting the message "oops... you have reached your limits". What are my limits? How many emails am I able to send to my submissions?


    Thank you

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    Answered by jeanettebmz on July 06, 2013 at 10:55 PM

    You can only respond (send email)2 messages/hr through our servers. That is the reason why you reached the limit