Downgrade questions

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    Debbie Lefkowitz 
    Asked on June 11, 2020 at 11:10 AM
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    Kenneth_C
    Answered on June 11, 2020 at 11:54 AM

    Thank you for reaching support,

    This support ticket does not seem to have any details about your concern?

    Are you referring to this support ticket? https://www.jotform.com/answers/2383032-Accidentally-downgraded-subscritioom

    If so, please tell us the username, the email, or form link to the account so we could look it up and confirm what current plan you are subscribed to? 

    Awaiting your reply.

    Best.