Downgrade questions

Thank you for reaching support,

This support ticket does not seem to have any details about your concern?

Are you referring to this support ticket? https://www.jotform.com/answers/2383032-Accidentally-downgraded-subscritioom

If so, please tell us the username, the email, or form link to the account so we could look it up and confirm what current plan you are subscribed to? 

Awaiting your reply.

Best.