Can you check to see if our email address is listed on your database as being blocked?

  • Profile Image
    PRUF1988
    Asked on July 06, 2013 at 04:25 PM

    Can you check to see if our email address is listed on your database as being blocked?

    We are a pug rescue and have not been receiving Volunteer Application notifications (very bad for us!). I just tried the fix you suggested (noreplly@jotform.com), and it's STILL telling me our email address is blocked.

    cfullsolution@gmail.com

    Can you fix this ASAP?

    The odd thing is that we are NOT receiving our Volunteer submissions, but ARE receiving Adoption and Surrender Applications.

  • Profile Image
    KadeJM
    Answered on July 06, 2013 at 05:57 PM

    Hi, I've looked at your email address you mentioned and yes it was in our bouncelist. I've removed it and we are terribly sorry about the trouble this has caused you and others. Please let us know if you are still having any problems.

    Result: cfullsolution@xxxxxxxxxx.com is IN the bounce list

    Reason(s) : Amazon blacklisted.
  • Profile Image
    PRUF1988
    Answered on July 06, 2013 at 06:07 PM

    thanks is fixid :)

  • Profile Image
    ThiagoLourenco
    Answered on July 06, 2013 at 06:09 PM

    é possivel retirar um e-mail da bounce list?

     

     


  • Profile Image
    jonathan
    Answered on July 06, 2013 at 09:23 PM

    @ ThiagoLourenco

    Hi, we can only removed bounce listed email addresses on our end. If it is not (if it is on your end), you should contact your email service provider and  request from them the removal.

    Hope this help.

    Thanks.

  • Profile Image
    ThiagoLourenco
    Answered on July 06, 2013 at 09:32 PM
    New response receivedOla NAO entendi, poderia me exokicar melhor por favor!!
    obrigado
  • Profile Image
    jonathan
    Answered on July 06, 2013 at 10:33 PM

    @ ThiagoLourenco

    Hi, I have properly responded to your own post/thread already.
    Please refer to those for instead when you reply.

    thanks.