What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you check to see if our email address is listed on your database as being blocked?

    Asked by PRUF1988 on July 06, 2013 at 04:25 PM

    Can you check to see if our email address is listed on your database as being blocked?

    We are a pug rescue and have not been receiving Volunteer Application notifications (very bad for us!). I just tried the fix you suggested (noreplly@jotform.com), and it's STILL telling me our email address is blocked.

    cfullsolution@gmail.com

    Can you fix this ASAP?

    The odd thing is that we are NOT receiving our Volunteer submissions, but ARE receiving Adoption and Surrender Applications.

    Page URL:
    http://www.cccam-full.com/Bronze.html

    email check Submissions JotForm
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    JotForm Support

    Answered by KadeJM on July 06, 2013 at 05:57 PM

    Hi, I've looked at your email address you mentioned and yes it was in our bouncelist. I've removed it and we are terribly sorry about the trouble this has caused you and others. Please let us know if you are still having any problems.

    Result: cfullsolution@xxxxxxxxxx.com is IN the bounce list

    Reason(s) : Amazon blacklisted.
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    Answered by PRUF1988 on July 06, 2013 at 06:07 PM

    thanks is fixid :)

  • Profile Image

    Answered by ThiagoLourenco on July 06, 2013 at 06:09 PM

    é possivel retirar um e-mail da bounce list?

     

     


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    JotForm Support

    Answered by jonathan on July 06, 2013 at 09:23 PM

    @ ThiagoLourenco

    Hi, we can only removed bounce listed email addresses on our end. If it is not (if it is on your end), you should contact your email service provider and  request from them the removal.

    Hope this help.

    Thanks.

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    Answered by ThiagoLourenco on July 06, 2013 at 09:32 PM
    New response receivedOla NAO entendi, poderia me exokicar melhor por favor!!
    obrigado
  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2013 at 10:33 PM

    @ ThiagoLourenco

    Hi, I have properly responded to your own post/thread already.
    Please refer to those for instead when you reply.

    thanks.