Would you be able to tell me what DocuSign API you are using for the DocuSign widget?

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    eeversole
    Asked on June 11, 2020 at 12:20 PM

    Would you be able to tell me what DocuSign API you are using for the DocuSign widget? Or direct me to where I can find it? Thank you.

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    VincentJay
    Answered on June 11, 2020 at 01:09 PM

    You can check this page and see the DocuSign API: https://www.jotform.com/myaccount/api

    Is that what you're looking for?

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    eeversole
    Answered on June 11, 2020 at 02:42 PM

    Hello, thank you for the response. We are wondering though if you can share with us the actual API used for the DocuSign widget? We are working with DocuSign directly to build a custom Workflow and they have asked for that information specifically. They indicated that specific details are critical. 

      

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    Basil_A
    Answered on June 11, 2020 at 05:04 PM

    Hi,

    I have raised your inquiry to our widgets team in order to provide the requested information if possible.

    We will update you on this ticket as soon as we receive a response.

    Thank you.

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    eeversole
    Answered on June 17, 2020 at 10:22 AM

    Hello, just following up to see if you have had any luck in finding the DocuSign API used. Our project is at a bit of a standstill until we can get that information. Would it be useful to have DocuSign try to contact you directly? 

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    Vanessa_T
    Answered on June 17, 2020 at 10:37 AM

    Unfortunately, we haven't got any information on what DocuSign API is being used in our system.

    However, I was wondering, may I ask why you need that info specifically from Jotform?

    If you are developing something and require assistance to call DocuSign API but don't know which API to call, I think it is best to contact DocuSign so they can help you on your development.

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    eeversole
    Answered on June 17, 2020 at 10:43 AM

    Hello, we have created a form using Jotform and are needing to send that form to DocuSign in a very specific way. By default, your DocuSign widget sends the document in "completed" form. We are needing to change this and have been in contact with DocuSign in relation to this. They have informed us they need to know the specific API you are using for the DocuSign widget so they instruct us further. Would you recommend they contact you directly for this information?


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    Sam_G
    Answered on June 17, 2020 at 11:18 AM

    Hi Eeversole,

    Thank you for the information.

    You will be informed once there is an update on this ticket.