Form auto submit and pre-population

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    Asked on June 11, 2020 at 02:15 PM

    We are setting up a system where we send our patient an email to collect registration information.

    To start the process, and remain HIPAA compliant, we have a Jotform page, named "Form", that we pre-populate with information, submit, and then a HIPAA compliant startup email is sent to the patient by JotForm. The patient confirms their email and birthday on a second form, and click submit to receive a code to give access to start the third, pre-populated form.

    It seems the Countdown timer widget, which does the auto-submit on the first form, stops us from pre-populating that form. The pre-populating is necessary to get the information needed to pre-populate forms 2 and 3.  

    Is there a work around to get form 1 to pre-populate? 

    Just to know, we are using a app to do the pre-populating, which has worked on forms 2 and 3. The problem might be with the VB Webbrowser. If I skip using the VB Webbrowser, we can make our app open 30 different instances of IE or Chrome to start the process on each patient, which seems kind of clunky.

    Thanks so much.

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    Answered on June 11, 2020 at 03:42 PM

    When I test a cloned version of your form the pre-population seems to be working properly:

    It is also passing data to the thank you redirect URL:{typeA}&firstweblink={firstweblink}&lastline={lastline}&passcode={passcode}&mybirth={mybirth}&mainWeb={mainWeb}&email={email}

    In case you would like to enable the HIPAA compliant mode for your Jotform account, you will need to do this manually, please see:

    How to upgrade to HIPAA Compliance