What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please unblock my email address

    Asked by wadecarpenter on July 06, 2013 at 05:27 PM

    My email address is listed on your database as being blocked.

    wc.carpenter@frontier.com

    Can you please fix this ASAP?

    email
  • Profile Image

    Answered by jeanettebmz on July 06, 2013 at 11:16 PM

    We are currently experiencing some issues with our email notification system,  which makes your email address to end up in the bounce list. Our developers are working hard to get this resolved as soon as possible.

    You can read the complete details about this issue in our support forum page: http://www.jotform.me/answers/

    I've removed  the email address listed above

    As adviced in our main page, please make sure that you use noreply@jotform.com as the sender email address in order to prevent this issue.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/16265_noreply.png

     

    Let us know if the issue persists with other forms of yours.