My account is suspended

  • Munir59
    Asked on June 11, 2020 at 2:44 PM

    Hello, 

    I just discovered that my account is suspended.

    What can I do to reactivate my account and can you help me with it ? 

    Thank you.

    Best regards, 

    Alma Sleiman

  • Lorenz JotForm Support
    Replied on June 11, 2020 at 4:19 PM

    Hi,

    Let me forward this to our review team and have them check your account.

    We'll keep you posted for any updates. 

    Thank you. 

  • Lorenz JotForm Support
    Replied on June 11, 2020 at 4:50 PM

    Upon checking your account, we don't see any violations of our terms of use. It was mistakenly suspended by our phishing detector system and we do apologize for that.

    Your account has been reactivated now, please log in to confirm.

    Let us know if you need further assistance.