My form do not send the e-mails.

  • Profile Image
    chmora
    Asked on April 29, 2011 at 04:19 PM

    My site is www.studiopatricialiopes.com.br.

    My form locate in menu option Contato.

    I put the data and send the form by clicking in Enviar formulário.

    The e-mail destination don´t receive this.

    Because?

  • Profile Image
    mliz
    Answered on April 30, 2011 at 03:12 AM

    Hi chmora,

    There are two notification alerts on the form the first setup is working
    fine however for the second alert the email the mail logs indicates
    that the mail did not reach your  mail servers.

    You can provide the following logs to your mail host:

    Apr 30 02:59:52 monk sm-mta[22321]: p3U6xgtR022306: to=, delay=00:00:09, xdelay=00:00:09, mailer=esmtp, pri=123515, relay=mail.websitesource.net. [216.177.143.252], dsn=5.0.0, stat=Service unavailable

    Let us know if you have further questions.

    Regards,
    Mliz