What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do you know if your email is blocked or not?

    Asked by sayyam197 on July 06, 2013 at 07:59 PM

    How do you know if your email is blocked or not?

    Just saw the notification,(first, thanks for letting us know :) I was wondering how do you know if your email is in blocked list or not?

     

    Thank You.

    email style blocked list thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 07, 2013 at 12:14 AM

    Hi,

    Some user's do a "Test Email" in the notification wizard but there's no need to worry since I can see from here that your email "sayyam197@yahoo.com" is not in the bounce list. Therefore you should received submissions fine.

    We'd also suggest to use noreply@jotform.com as your notification's sender email:

    Here's how:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail to noreply@jotform.com and Reply-to Email to your  E-mail field, just like this:


    Thanks!