Not receiving email notifications.

  • ulstercountycanines
    Asked on June 11, 2020 at 5:15 PM

    I made some edits to our forms today but i have been alerted that they are now not being sent to the email address provided ul***rcou***canines@gmail.com please help thank you 

  • Kevin Support Team Lead
    Replied on June 11, 2020 at 8:15 PM

    Apologies for the inconveniences caused. 

    I have been checking your forms and I see the email recipient configured indeed, I've checked your email history and it seems like the emails have been sent to your address. 

    May you confirm if the emails did not end up on the spam/junk folder? 

    If you find the emails there, you can mark them as not spam and add our sender to the contacts list. 

    Let us know how it goes. 

  • ulstercountycanines
    Replied on June 11, 2020 at 9:28 PM
    I think we only missed 1 or 2. But they are coming through again thank
    you!!!!
    ...