Download submissions to Excel

The DOWNLOAD ALL Button is only downloading the headers and not any of the submission information. How can I download the information into an EXCEL document?

Please help! 

Thank you, 

Wendee

Hi Wendee,

Happy to help you today.

Please follow the guide below to see how you can download the information into an Excel sheet.

https://www.jotform.com/help/101-How-to-Create-an-Excel-Report

Let us know if you need further assistance.

Looking forward to your reply.

Thanks