Why did my jobform disable?

  • Profile Image
    Ogunfuye 
    Asked on June 11, 2020 at 11:12 PM

    Good morning to you, I do like to know the reason why my jobform is disable.


    Thank you in anticipation.

    Yours sincerely,


    Ogunfuye F.T.

    For: CpaanLag 

  • Profile Image
    Jed_C
    Answered on June 11, 2020 at 11:47 PM

    We apologize for the inconvenience.

    As checked, your account has been suspended because your form contained a Copyrighted Logo and is considered as a violation to our terms of use.

    1591933521New Customer Registration Form

    We understand that this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2384542 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logo and lift the suspension of your account.


    Looking forward for your response.