What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hello, I added a sub account and everything went well until we got to s

    Asked by paccelly on July 07, 2013 at 12:49 AM

    Hello, I added a sub account and everything went well until we got to step 7.

    At my sub-account´s profile, there is no a "Share with you" option. Instead appears the regular menu to create forms.

    I will appreciate your help with this situation.



    This is a re-post of a comment on How to Share Forms with a Sub-Account User

  • Profile Image

    Answered by dinesh-it on July 07, 2013 at 02:25 AM

    Hi, I just test logged in to your shared user account and I am able to see your shared forms there.

     

    Can You please ask the user to clear the browser cache and try again.

    I cleared their form caches from our side.

    Thank you.