What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    my alert email is blocked by JotForm

    Asked by moshesh on July 07, 2013 at 05:17 AM


    i got a message that my alert email ema

    address is blocked by JotForm




    Please advise



    Page URL:

  • Profile Image

    Answered by sidharth_kch on July 07, 2013 at 05:53 AM


    Your email id "moshesh01@gmail.com" is not in our bounce list. Looks like you are clicking on "Test Email" button of your notification alert.

    I checked your form's notification setup and see that as advised you have corrctly setup the "Sender email". Request you to please do actual test submission on your form and see if you have any issue in receiving the notification email.