I can't seem to get my forms downloaded as a PDF

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    lostts
    Asked on June 12, 2020 at 11:17 AM

    Good morning,

    Our swim team operates as an affiliate of a homeowner's association and they've asked us to collect waivers from all participants. I've sucessfully downloaded from this form before when we held our CPR class but I can't get the remaining responses to download. A message pops up that says I'll get an email but I never do. I just need PDFs with the verbiage and signatures for all submissions. Can you help me figure out what I'm doing wrong? I've checked my spam filter and it's not there. 

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    jherwin
    Answered on June 12, 2020 at 11:48 AM

    Can you please try to download the PDF through PDF-editor?

    Here's the link: https://www.jotform.com/pdf-editor/2014558552830551591976852download all.png
    Please give it a try and let us know how it goes.

    Let us know if you still do not receive the download link within 1 hour and we will further check your form.

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    lostts
    Answered on June 12, 2020 at 11:52 AM

    Gave that a try - I'll watch my email for the next hour. Thank you for your prompt response!

    Susan

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    lostts
    Answered on June 12, 2020 at 12:06 PM

    It worked! Thank you so much!