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pahwf500Asked on June 12, 2020 at 12:25 PM
Please help. I need to share PDFs of all of the forms submitted in less than an hours. And everytime I click a document that was submitted the form, I get an error page.
NOTE: it is OK with google chrome. Microsoft edge and safari gives me the error.
Application link:
https://www.jotform.com/pahwf500/pahwn-covid-relief-fund
Error link for 1 of many PDFs
It also does the same thing when i try to click on the links in my notification email.
PLEASE HELP!
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Carlos_CReplied on June 12, 2020 at 2:58 PM
Hello,
Thank you for your message.
It seems like the issue has been resolved, I already try in 4 different browser without a login session and I was able to download the file https://www.jotform.com/uploads/pahwf500/201183729237153/4671728544617666986/Deposit_Account_Statements_May_2020%20(2).pdf.
I also try with a VPN and is working fine.
If you need any further assistance, please let us know. We will be happy to help.
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pahwf500Replied on June 12, 2020 at 4:28 PMYes. I was able to research and learn that I needed to make the uploads sharable and not require to be logged in. thank you!!! Have a great weekend
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