I get a message saying that I have reached my percentage limit but I thought I had unlimited

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    tracey.hager
    Asked on June 12, 2020 at 01:49 PM
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    Niko_N
    Answered on June 12, 2020 at 03:19 PM

    Greetings,

    I've checked your account usage and everything is below the limits and you should not be getting any limits related message:

    As you can see, total submission storage for your account is also Unlimited.

    Could you please provide an additional information about that message? Where and what kind of message exactly you are getting? You can also take a screenshot and post it here:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We're looking forward to your reply;

    Thank you in advance!