I get a message saying that I have reached my percentage limit but I thought I had unlimited

Greetings,

I've checked your account usage and everything is below the limits and you should not be getting any limits related message:

As you can see, total submission storage for your account is also Unlimited.

Could you please provide an additional information about that message? Where and what kind of message exactly you are getting? You can also take a screenshot and post it here:

https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

We're looking forward to your reply;

Thank you in advance!