Terms and Conditions

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    Asked on June 12, 2020 at 05:13 PM


    I made a form with terms and conditions that points to my website's terms and conditions. it works on PC fine but I cannot open the link on my Android tablet. is this a bug or something I did wrong on my end?



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    Answered on June 12, 2020 at 10:19 PM

    Hello! I tested your form on my Android phone. Looks like you've provided link to the PDF document for your terms and conditions widget.

    The PDF document shows up in the browser for desktops but when viewed in the mobile phone, it tries to get downloaded. But it is working (screenshot attached for your reference).


    Q) Are you facing some other issue?
    If so, then let us know.

    You can also attach a screenshot with your reply by following the instructions provided in this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Thank you!