Why I can't show my form?

  • Profile Image
    NGO Somethea 
    Asked on June 12, 2020 at 10:54 PM
  • Profile Image
    gerardw
    Answered on June 13, 2020 at 01:32 AM

    You are not able to access the form as the form https://www.jotform.com/201618382877060 was found as suspicious of phishing activity because you're collecting upload of IDs.

    15920261251306_6.png


    Online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered as phishing activity, as stated in our Terms of Use.

    If your purpose is not to collect these data from the general public, but from your own customers, then you need to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information. (I can see that you have already added the Signature field on the form. So that's fine.)

    We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending field mentioned above.