-
MeganAsked on June 12, 2020 at 11:39 PM
Dear team,
Kindly need your assistance as my account is currently suspended. Kindly need your assistance to make it live again.
Thank you.
Regards,
Megan
-
Girish JotForm SupportReplied on June 13, 2020 at 2:09 AM
Hello Megan,
Your account is suspended since all forms in your account were found using copyrighted logo:
Free accounts with free domain who have copyrighted logos on their form/s on their registered JotForm accounts are suspended immediately.
In order to reactivate the account, we need to remove the logo from all forms.
-
MeganReplied on June 13, 2020 at 10:04 AM
Dear Gerard,
Thank you for the confirmation. Can you help me to remove it? For now, I think what I want is to reactivate my account first.
Thanks.
Regards,
Megan
-
Niko_NReplied on June 13, 2020 at 1:11 PM
Greetings Megan,
My colleague already activated your account as indicated in your another thread below:
https://www.jotform.com/answers/2386654
Please make sure to remove copyright logo on all of your forms to avoid suspension.
Thank you!