How to get the password to delete submissions?

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    mgmt.aae
    Asked on June 13, 2020 at 01:42 AM

    I Sign in by using my google acct.. when want to delete submissiong file, Jot form ask for password to delete. What is the password since do not have password for jot form user unless the google password.

    Use the google password but was prompted wrong.

    Please advice

  • Profile Image
    Ariel_P
    Answered on June 13, 2020 at 03:12 AM

    Hi,

    Thank you for contacting Support.

    You can reset your password to get a new password that you can use in deleting submissions.

    Please refer to our How to reset Jotform account password guide for more related information.

    Give it a whirl and if you have further questions, let us know.