Edit Email and Subject Line

  • swaggalapparel
    Asked on June 13, 2020 at 11:41 AM

    Hello,


    I am new to your format.  


    I need assistance on editing my e-mail to have my company logo and specific verbiage.  How can I do this?

    Also, the previous template name keeps coming up even though I edited the the name.  I don't want to miss this by mistake and confuse my customers.

    Lastly, I want to keep my link simple. 

    Can I edit and create a more simple, a more identifiable link?

    Thank you so much - Teagan

  • Flavio_A
    Replied on June 13, 2020 at 2:21 PM

    Hi Teagan

    I assume you are talking about your autoresponder email, as you have mentioned your clients. Please correct me if that is not the case.

    You can add a logo to your autoresponder e-mail template using the feature (Insert Image) shown below:

    1592071877Captura de Tela 2020 06 13 à Screenshot 10

    You can also add custom text or hyperlinks to your template using the other options in the formatting menu. If you want any specific help regarding this, please give us more details about what you need to do. We could prepare a sample template following your requirements.

    I have cleared your form cache, so please check if your clients will start receiving the current version of your autoresponder email.

    As for you question regarding the form link, I have moved it to a separate thread in order to avoid confusion:

    https://www.jotform.com/answers/2387196

    Please let us know if we can assist you any further.