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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email received automatically downloads pictures/files attached from form

    Asked by poolcity on July 07, 2013 at 05:29 PM

    After a customer fills out the form and attaches files/pictures.

    I receive an email with a link to pictures which looks like (below): 

    Add any related pictures (optional) 200911-w-pools-golden-nugget.jpg


    When I click on link, it automatically downloads to my computer, then opens.  

    I would like another option so it does not automatically download to my computer. 
    Example: opens in an internet browser tab, ask me where to download first, picture is included in original email without links (preferred) with ability to save/view larger.  


    Page URL:

  • Profile Image

    Answered by jeanettebmz on July 07, 2013 at 07:00 PM

    I think a good option for you would be to integrate the form with Dropbox or Google drive, this way you'll be able to see the pictures in thumbnails and download them at a later time

    Please check the guides below for futher details

    Upload to Dropbox with JotForm

    How to Integrate a Form with Google Drive

  • Profile Image

    Answered by poolcity on July 08, 2013 at 01:19 AM
    Do I have to add Integration to each form individually or can I set to all?
    (Sent via mypoolcity@gmail.com)

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    JotForm Support

    Answered by Welvin on July 08, 2013 at 05:44 AM


    Yes, you would need to integrate each form individually. You may also try to create an HTML Table Listing Report (Create HTML Table Listing Report). This will allow you to view a thumbnail size of the uploaded images to your form.


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    JotForm Support

    Answered by Charlie on June 29, 2016 at 09:58 AM


    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments  

    We hope you will like it.

    Thank you.